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Consultation Contract & Rate Information

For home and small business users who only require occasional support, a pay-as-you-go method may be the best solution to meet your needs and budget.

We also offer service contracts which carry 12-month minimum term commitments but can substantially reduce hourly rates and destination charges. All support contracts, on-site and telephone/email, include Remote Desktop Management services.

Standard Hourly Rates & Fees

Service Type Rate
Desktop/Application Support
Support for Mac/PC/mobile/tablet hardware and typical software
Networking Support
Support for simple networking hardware and software
Advanced Server Support
Support for complex network (i.e. Cisco, Juniper) and server (i.e. AD, Exchange, SQL) hardware and software
Security Consulting / Expert Witness
Penetration testing, IT assessments, evidence gathering, hacking, etc.
Destination Charge within I-95
On-site technical service driving/parking fee
Destination Charge within I-495
On-site technical service driving/parking fee
After Hours and Emergency Support
For late night / early morning service calls (6PM - 8AM)
Web Design & Development
Graphic & Layout Design, Web Programming, Database Design
Search Engine Optimization
Hand coding and optimization, link development, by contract only
Ask Us

Get on-site support contract and telephone/email support contract information.

  • 75% of unused hours in any given month carry over to the next!
  • 10% discount applied to pre-payment in full of any term-contract.
  • On-site services carry a 2 hour minimum charge billed in 15 minute increments.
  • Off-site services carry a 1 hour minimum charge billed in 15 minute increments
        (web site maintenance services carry a 1 hour minimum charge).
  • Non-profit organizations receive discounts on many service fees, details here.
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